FAQ's

*Ruka Joes FAQ's*

*General Questions*

1. *What is Ruka Joes?*

Ruka Joes is a clothing  brand offering stylish and comfortable clothing.

2. *Where is Ruka Joes based?*

Ruka Joes is based in the United States Of America.

3. *What types of clothing does Ruka Joes offer?*

Ruka Joes offers tops, dresses, Mens wear and other women's wear.

*Ordering and Payment*

1. *How do I place an order?*

To place an order, visit our website Rukajoes.com.

2. *What payment methods do you accept?*

We accept [all major credit and debit visa cards , e.g., credit cards, PayPal].

3. *Can I cancel or change my order?*

Please contact us within [24 hours ] to request changes or cancellation 

*Shipping and Returns*

1. *What is your shipping policy?*

We offer [ free and paid shipping , e.g., standard free shipping, expedited paid shipping].

2. *How long does shipping take?*

Shipping typically takes [3-15 days depending on the type of order and fabric ].

3. *Can I return or exchange an item?*

Yes, please contact us within [14 days but custom made items sale are final ] to initiate a return or exchange.

*Sizing and Fit*

1. *How do I determine my size?*

Refer to our size chart, available on our website.

2. *Can I exchange an item for a different size?*

Yes, please contact us within [immediate receipt] to request an exchange.

*Product Care*

1. *How do I care for my Ruka Joes clothing?*

Follow the care instructions on the garment's label.

2. *Can I machine wash and dry my Ruka Joes clothing?*

Check the care label for specific instructions.

*Contact Us*

1. *How can I contact Ruka Joes customer service?*

Email us at support@rukajoes.com

2. *What are your business hours?*

Our business hours are [Monday - Saturday 7am - 11pm Eastern US time zone].